Welcome to our FAQ section, where we answer your most common questions about our luxury swimwear and services. At Swim Luxe Outfit, we’re committed to providing you with a seamless shopping experience from start to finish.

About Our Products

What makes Swim Luxe Outfit swimwear special?
Our swimwear is carefully curated from luxury designer brands like Agua Bendita, Beach Bunny, and Aquarella Swimwear. We focus on premium materials, impeccable craftsmanship, and fashion-forward designs that combine elegance with comfort. Our collections include everything from cheeky coverage to high-waist styles, ensuring there’s something for every body type and personal style.
Do you offer swimwear for different body types?
Absolutely! We proudly offer inclusive sizing with specific collections like our “Curvy” line. Whether you prefer bikinis, bandeaus, halter styles, or one-pieces, we have options designed to flatter every figure. Our detailed product descriptions and size charts help you find your perfect fit.
What accessories do you offer with your swimwear?
Complete your beachside look with our selection of cover-ups, jewelry, and jumpsuits/rompers. We also offer practical accessories like bikini top padding to enhance your comfort and confidence.

Ordering & Account Information

How do I create an account?
You can create an account during checkout or by visiting our account registration page. Having an account allows you to track orders, save favorites, and enjoy faster checkout on future purchases.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure, convenient payments. All transactions are encrypted for your security.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery, which means modifications or cancellations must be requested within 2 hours of purchase. Please contact us immediately at [email protected] if you need to make changes.

Shipping & Delivery

Where do you ship?
We offer seamless global delivery to most countries (excluding some Asian and remote regions). Our Indiana-based team carefully prepares each order for international shipment.
What are my shipping options?
Choose between our two premium shipping methods:
– Express Delivery ($12.95): 10-15 business days via DHL/FedEx
– Complimentary Standard Shipping (orders over $50): 15-25 business days via EMS
How long does order processing take?
Our team takes 1-2 days to meticulously inspect and package your luxury swimwear before shipment. You’ll receive tracking information as soon as your order is dispatched.
Can I track my order?
Yes! We provide detailed global tracking for all orders. You’ll receive tracking information via email as soon as your package begins its journey to you.

Returns & Exchanges

What is your return policy?
We offer 15-day returns from the delivery date for items in original condition with tags attached. Please contact our customer care team to initiate a return.
Are there any items that can’t be returned?
For hygiene reasons, we cannot accept returns on extreme thong styles or any swimwear that appears to have been worn. All other items may be returned within our policy period.
How long do refunds take to process?
Once we receive your return, refunds are processed within 5-7 business days. The timing for the refund to appear in your account depends on your payment provider.
Do you offer exchanges?
Currently, we process returns and ask customers to place a new order for the desired item. This ensures you receive fresh, unworn inventory in your preferred size or style.

Customer Care

How can I contact customer service?
Our dedicated customer care team is available via email at [email protected]. We typically respond within 24-48 hours.
What are your business hours?
Our team operates Monday-Friday from 9AM-5PM EST. Emails received outside these hours will be addressed the next business day.
Where is Swim Luxe Outfit located?
Our headquarters and fulfillment center is located at 4066 Boone Crockett Lane, Avilla, IN 46710, USA. This central location allows us to efficiently serve our global customer base.

Still have questions? Our customer care team is always happy to help you prepare for your next beachside adventure. Email us at [email protected] for personalized assistance.